Leading the community at Intercom. Transformational community leader with a proven track record of driving all-time high engagement, growth, and impact. Passionate about building vibrant and engaged communities. Advisory Board Member, Co-author, Community MBA, Startup Business Mentor, Award-Winning Public Speaker.

Expertise: Community transformation, launch/relaunch, strategy, growth & development.
Key Focus: Driving business success and key business metrics through communities.
Experience: Fortune 500 companies & global government institutions. AI, ML, Data, SaaS/Tech.

I help businesses unlock the full potential of their communities, transforming them into powerful drivers of engagement, customer success, and sustained business growth. Recognised as a key talent and industry leader, with a proven track record of delivering exceptional results and success.