Isabel Ruiz is a seasoned community professional and events strategist with over 7 years of experience in Customer Success and Community Management. Recognized as a Top 100 Success Strategist by Success Hacker in 2021, Isabel has helped renowned organizations create engaging events and meaningful member experiences that drive retention, satisfaction, and community-led growth.

Currently serving as Events & Member Services Adviser at LIA, Ireland’s Centre of Excellence for Finance Professionals, Isabel brings a people-first approach to fostering connections, enhancing member value, and shaping the future of professional communities.

A frequent podcast guest and thought leader, Isabel is passionate about creating inclusive spaces where people feel seen, supported, and empowered to thrive—online and offline.